Refund policy

 

Refunds
Refund requests must be made within 30 days after receipt of your goods. The refund will be processed within 7 days once the item has been received and checked by our team.

Refunds do not apply to certain items which cannot be returned, for reasons including hygiene - this includes, but is not limited to - Bed, Bathroom & more specialist Health-related products. If you are unsure of whether an item is available to be returned then please contact us before making a purchase.

Returns
Returns can be made by mail. To return a good by mail, follow the following the procedure on our delivery & returns page.

Contact Details

(07) 5660 6564 
sales@kineticare.com.au
2/27 Gateway Drive, Noosaville, QLD, 4566